Location: Haywards Heath
Job Type: Permanent / Full Time
Hours: 08:30 – 17:30 –  Monday to Friday
Holiday: 20 days p/a
Salary: TBA

DENTAL RECEPTIONIST

The Implant Centre is a busy private referral practice dedicated solely to providing dental implant treatments. We run 8 surgeries over two centres based in Haywards Heath and Hove and have 10 dentists.

The primary role of the Receptionist is to be the first point of contact for patients and dentists and ensure that the reception area is managed in an efficient and effective manner according to the practice requirements. Working as part of a team this is a very demanding and busy role and not for the faint hearted!

Key Skills:

  • Smart appearance
  • Excellent customer service skills and confidence dealing with clients face to face and over the telephone
  • Exceptional IT skills and competent using computers/email etc
  • Self motivated and organised
  • Reliable
  • Cheerful
  • Team Player

Duties:

  • Open and close down the reception area on a daily basis in accordance with practice procedure.
  • Ensure that the reception area is kept neat and tidy.
  • Ensure that all calls to the practice are answered and dealt with politely and efficiently.
  • Greet all visitors to the practice and respond effectively to patient enquiries.
  • Ensure that patient records and relevant paperwork is completed correctly.
  • Book patient appointments both in person and over the telephone and follow up with relevant administration
  • Take payments from patients / print & file relevant paperwork
  • Maintain an efficient diary system.
  • Manage new patient referrals, send out relevant correspondence
  • Efficient management of daily emails
  • Transfer of patient records / images between practices as required
  • Other duties as necessary for the efficient operation of the practice.
  • Undergo training as may be required to develop your skills and abilities.
  • Attend relevant training for medical emergencies and CPR. 

From time to time it may be necessary to work at our other practice to provide cover for holidays / sickness.

If this position interests you, simply complete the form below or email [email protected].

Please make sure to upload or attach your CV.

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